Strengthen Tribal HR’s Stakeholder Management Capabilities

Empower HR professionals to effectively influence and build strong relationships with stakeholders to drive organizational results.

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Your Challenge

  • Stakeholder relationships in tribal contexts are sometimes more complex due to the overlap of tribal and business governance.
  • HR must regularly influence stakeholders across a broad spectrum of issues and model best practices, such as applying fair hiring policies consistently.
  • In tribal contexts in particular, influencing can be especially challenging if HR is brought in from outside the tribal community and must build trust in order to function effectively.

Our Advice

Critical Insight

  • Strong stakeholder relationships in a Native Nations context often require communicating effectively with tribal stakeholders.
  • Building strong relationships with stakeholders across the organization gives HR the influence it needs to succeed in its initiatives and drive business results.

Impact and Result

  • Strong stakeholder relationships begin with open communication. Use McLean & Company’s HR Stakeholder Management Survey to encourage communication between HR and stakeholders across the organization, including tribal stakeholders.
    • Gain a clear understanding of stakeholder needs and priorities, as well as where HR needs to focus improvements.
    • Invite stakeholders to give input on changes, to increase trust and buy-in.
  • Train HR to communicate with and effectively influence stakeholders at all levels.
    • Identify key stakeholders within the organization and develop a strategy for communicating with them.
    • Train HR in six influence tactics, and adapt these to suit tribal culture and values.

Strengthen Tribal HR’s Stakeholder Management Capabilities

3

Build strong stakeholder relationships

Share stakeholder management survey results with leaders and stakeholders, and obtain stakeholder input on goals going forward.

4

Develop a stakeholder management strategy

Prioritize actions going forward, create a communication plan, and track success.

Onsite Workshop

Book Your Workshop

Onsite workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost onsite delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Module 1: Discuss Stakeholder Feedback and Prioritize Stakeholders

The Purpose

  • Complete all necessary data and prioritization prior to conducting training.
  • Ensure training deck is ready for implementation.

Key Benefits Achieved

  • All pre-work to training is competed.
  • Training deck is customized, and logistics of training are planned.

Activities:
Outputs

1.1

Decide whether you will use the HRSM or Stakeholder Interview Guide.

  • Guide for project is selected.

1.2

Review additional sources of stakeholder relationships.

  • Additional data sources reviewed with HR team.

1.3

Assess stakeholder relationships.

  • Gathered insight about current stakeholder relationships.

1.4

Prioritize stakeholders.

  • Identified stakeholders you will prioritize building relationships with.

1.5

Identify the social styles of prioritized stakeholders.

  • Planned effective communication through social styles.

1.6

Prepare to implement influence training: review and customize the training deck.

  • Training deck is customized and ready for implementation.

1.7

Plan out influence training logistics.

  • Logistics planned and influence training prepared for implementation.

Module 2: Meet With HR to Discuss Feedback and Draft Initial Action Plan

The Purpose

  • Gather information post-implementation.
  • Discuss with stakeholders and communicate effectively.
  • Determine your action plan.

Key Benefits Achieved

  • Information is gathered and documented.
  • Stakeholders have provided input on survey results and communication plan is created.
  • Action plan is set.

Activities:
Outputs

2.1

Gather or define goals and metrics.

  • Information gathered and goals and metrics defined.

2.2

Prepare to communicate effectively with stakeholders across the organization.

  • Communication strategy determined.

2.3

Meet with stakeholders to discuss survey results and get their input on strategic priorities.

  • Survey results discussed with stakeholders.

2.4

Prioritize your action plan.

  • Understand your action plan going forward.

Search Code: 81084
Published: June 28, 2016
Last Revised: June 28, 2016