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Stop Managing Endpoints

Develop a plan to exit endpoint management; instead, deliver applications and services to any endpoint.


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Solution Set Storyboard Thumbnail


  • 50+ anonymous survey participants

Your Challenge

  • Traditional endpoint management is becoming difficult and costly. Trends like BYOD and consumerization increase the number and variety of devices used for work, complicating their management. While more efficient methods exist, too many organizations have become comfortable with the status quo.
  • Endpoint management is not becoming simpler; as organizations continue to grow and become more complex, the difficulties managing individual endpoints by the IT department will continue to rise.

Our Advice

Critical Insight

  • There are better options. With the right technology and processes, hands-on management of endpoint devices is no longer necessary.
  • The end goal should be endpoint agnosticism: the ability to access critical applications and services from any device.

Impact and Result

  • Technologies such as desktop virtualization, application virtualization, the cloud, and enterprise mobility management can help free up resources that are essentially wasted on managing endpoints.
  • Both users and IT benefit: users can flexibly work from a variety of endpoints, and IT reduces spending and effort that can be better used elsewhere.
  • Come out of this blueprint with a business case that will clearly outline an endpoint management exit plan.

Research & Tools

1. Understand and communicate the need for exiting endpoint management, then develop a pilot exit plan

Free up wasted IT resources and allow users more flexibility with endpoints.

2. Estimate a current inventory of endpoint devices and determine readiness to exit endpoint management

Summarize current state information and identify areas to get out of endpoint management, and help select a pilot group.

3. Set endpoint management goals and turn them into a plan

Create a prioritized list of action steps to begin developing an exit plan.

4. Identify Gaps and Develop an Action Plan

Compare the current endpoint management state to goals to demonstrate savings or additional costs. Complete the TCO tool with various scenarios.

5. Develop and finalize the business case

Paste the results of previous steps into a template, then refine the business case and communicate it to stakeholders.

Guided Implementations

This guided implementation is a four call advisory process.

Call #1 - Assess your current endpoint state, survey users, and identify a pilot group

Start by summarizing your current state to see how it can be improved. Use Info-Tech’s tools and templates to summarize your current state and develop a plan for getting input from users.

Call #2 - Determine your readiness for exiting endpoint management

Make sure you are ready to continue. Analyze your current state information and use Info-Tech’s tools to determine how ready you are for getting out of endpoint management.

Call #3 - Brainstorm goals

Turn brainstormed goals into practical action steps that can help you reach your goals.

Call #4 - Finalize your business case

Add the final details to your business case. Calculate TCO, then consider how changes to endpoint management will affect users and the makeup of your IT department. Finally, review your completed business case.

Onsite Workshop

Discuss This Workshop

Book Your Workshop

Onsite workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost onsite delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Module 1: The Case For Exiting Endpoint Management

The Purpose

  • Assess your current endpoint management and identify a pilot group.

Key Benefits Achieved

  • Identification of issues with the current endpoint management state, in order to begin planning for improvement.




Review the first section of the storyboard

  • Current state summary

Work on an end-user satisfaction survey

  • End-user survey draft

Begin creating a business case for exiting endpoint management

  • Identification of a pilot group

Module 2: Summarize Current State and Assess Readiness

The Purpose

  • Determine your readiness for exiting endpoint management.

Key Benefits Achieved

  • A recommendation for moving forward (or not) with an endpoint management exit plan, to help make the business case for changes.




Completion of the Stop Managing Endpoints Readiness Assessment

  • A go/no-go recommendation for a pilot test

Updating the endpoint management exit plan business case

  • An updated business case

Module 3: Set Reduced Endpoint Management Targets and Goals for Alternatives

The Purpose

  • Identify, analyze, and prioritize goals.

Key Benefits Achieved

  • Clear steps for how to accomplish goals related to reduced endpoint management.




Review popular endpoint management goals

  • Completed Endpoint Management Goal Analysis Tool

Comparison of goals to current state

  • An updated business case with a rough plan for moving forwad with a pilot test

Identification of steps needed to reach goals

Module 4: Identify Gaps and Develop an Action Plan

The Purpose

  • Finalize your business case with TCO and infrastructure requirements and a timeline.

Key Benefits Achieved

  • A finalized business case for moving forward with a pilot test.




Complete the Stop Managing Endpoints TCO Calculator

  • An estimated TCO of getting out of endpoint management, in comparison with the current situation

Review effects of the plan on staff and end users

  • A timeline for implementing a pilot test

Update business case with final touches and a timeline

  • A completed business case