Reduce Costs Through Printer Consolidation

Safely confront IT’s third rail.


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Your Challenge

  • Very few organizations have an aggregate view of their printing costs.
  • Not surprisingly, printing has become a large hidden and uncontrollable IT expense.
  • Getting buy-in to control printing costs and consolidate printers is tricky, with pushback from end users and senior management.

Our Advice

Critical Insight

  • Discovering how much the company is currently spending on printing is the first step to achieving management buy-in for printer consolidation.
  • Visible management support is important to help drive a printing-aware culture.
  • Simply changing your managed print services pay model can result in large cost savings.

Impact and Result

  • Determine your current printing costs to justify a printer consolidation project to senior management and obtain visible buy-in.
  • Consolidate your printers and re-assess your managed print service model to reduce printing costs.

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Get to Action

  1. Assess the current state

    Determine current printing costs and printing behavior across the organization.

  2. Define printing requirements

    Understand end-user needs and provide a solution that meets those needs.

  3. Make the case

    Gain management support for printer consolidation and structure the project.

  4. Develop a print strategy

    Create an actionable short-term and long-term plan for printer consolidation.

  5. Implement the action plan

    Successfully consolidate printers and impact the printing culture.

  6. Measure project success

    Track project success and ensure that the vendor and solution are meeting expectations.

Guided Implementation icon Guided Implementation

This guided implementation is a ten call advisory process.

    Guided Implementation #1 - Understand and visualize your printer usage

  • Call #1: Review your printer inventory

  • Call #2: Understand your current printing costs and usage

  • Guided Implementation #2 - Define your printing requirements

  • Call #1: Review your user survey results and identify your requirements

  • Call #2: Weigh the benefits of managed print services

  • Guided Implementation #3 - Develop your business case and action plan

  • Call #1: Review the business case

  • Call #2: Review your action plan

  • Call #3: Review the RFP

  • Call #4: Create a shortlist of candidates

  • Guided Implementation #4 - Implement the plan and manage the vendor

  • Call #1: Tackle end-user resistance and implement your new printer strategy

  • Call #2: Measure project success

Onsite Workshop

Module 1: Assess the Current State

The Purpose

  • Understand current printing wastage and costs.

Key Benefits Achieved

  • Ability to articulate current printing costs and behavior.

Activities: Outputs:
1.1 Inventory your printer fleet
  • Printer fleet inventory
1.2 Calculate and analyze your printing costs
  • Current printing costs
1.3 Examine current organizational printing behavior
  • Analysis of printing by department

Module 2: Define Printing Requirements

The Purpose

  • Understand the needs of your end users to provide a sufficient printing solution.

Key Benefits Achieved

  • Ability to develop a printing solution that will meet end-user requirements.

Activities: Outputs:
2.1 Identify current requirements
  • End-user survey results
2.2 Identify future requirements
2.3 Examine mobile printing requirements
2.4 Examine VDI printing considerations
2.5 Examine industry-specific printing requirements
  • Printer requirements

Module 3: Make the Case for Printer Consolidation

The Purpose

  • Select a managed print service option and validate the financial case.
  • Gain management support for the printer consolidation project.
  • Structure the project.

Key Benefits Achieved

  • A financial and non-financial analysis of project benefits.
  • Tips to overcome management pushback.
  • A structured project that is more likely to succeed.

Activities: Outputs:
3.1 Develop a financial business case for printer consolidation
3.2 Select a managed print service model
3.3 Develop the non-financial business case for printer consolidation
3.4 Assign project responsibilities
3.5 Assign project success metrics
  • Printer Consolidation Business Case

Module 4: Develop a Print Strategy

The Purpose

  • Develop a short-term and long-term print strategy and action plan.

Key Benefits Achieved

  • An action plan that addresses end-user needs and concerns and integrates with your existing systems.
  • Selected vendor.

Activities: Outputs:
4.1 Develop a short-term plan
4.2 Decide which printers to eliminate and consolidate
4.3 Develop a long-term plan
  • Printer Consolidation Action Plan
4.4 Develop an RFP
  • RFP
4.5 Score RFP responses
  • RFP Scoring Tool

Module 5: Implement the Action Plan

The Purpose

  • Successfully execute the action plan.

Key Benefits Achieved

  • Execution tips that address common challenges.

Activities: Outputs:
5.1 Conduct a stakeholder analysis
  • Stakeholder analysis
5.2 Modify printer policies to develop a cost-conscious printing culture
  • Printing policies
5.3 Integrate mobile into the overall printing strategy and business processes
5.4 Develop a printer configuration item record
  • Printer configuration item record

Module 6: Measure Project Success

The Purpose

  • Track your project success and ensure that your vendor and solution are meeting expectations.

Key Benefits Achieved

  • Project success metrics.

Activities: Outputs:
6.1 Re-administer the end-user survey to monitor printer and vendor performance
  • End-user survey results
6.2 Measure project success
  • Project success metrics

Workshop Icon Book Your Workshop

Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

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Search Code: 75055
Published: June 10, 2014
Last Revised: November 17, 2014

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