• Enterprises begin integrating their applications without recognizing the need for a managed and documented governance model.
• Application Integration (AI) is an inherently complex concept, involving the communication among multiple applications, groups, and even organizations; thus developing a governance model can be overwhelming.
• The options for AI Governance are numerous and will vary depending on the size, type, and maturity of the organization, adding yet another layer of complexity.

Our Advice

Critical Insight

• Governance is essential with integrated applications. If you are planning to integrate your applications, you should already be considering a governance model.
• Proper governance requires oversight into chains of responsibility, policy, control mechanisms, measurement, and communication.
• People and process are key. Technology options to aid in governance of integrated apps exist, but will not greatly contribute to the success of AI.

Impact and Result

• Assess your capabilities and determine which area of governance requires the most attention to achieve success in AI.
• Form an Integration Center of Competency to oversee AI governance to ensure compliance and increase success.
• Conduct ongoing training with your personnel to ensure up-to-date skills and end user understanding.
• Frequently revisit your AI governance strategy to ensure alignment with business goals.