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Drive Business Satisfaction With an Effective IT Steering Committee

Better support the business by making IT a priority.

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Your Challenge

  • The business fails to recognize the value of establishing an IT steering committee in the organization.
  • It is difficult to define the responsibilities of the IT steering committee, which often leads to the creation of a working committee as opposed to a decision-making body.
  • Processes are not well defined, resulting in an IT steering committee that lacks the ability to make sound decisions.

Our Advice

Critical Insight

  • Small enterprises have an advantage in creating an effective IT steering committee. Less people and fewer barriers create opportunities for senior management to be more involved with and better informed about IT and its projects.
  • Too many organizations define the responsibilities of the IT steering committee based on its respective members. IT steering committee members should instead be selected based on the responsibilities the committee will have for them, and not vice versa.
  • Avoid trying to measure the effectiveness of an IT steering committee in dollars and cents. The true value behind the committee is to effectively prioritize IT and its projects, which leads to better support of the business from IT.

Impact and Result

  • This blueprint’s guidance will enable IT leaders to select the right members for the committee.
  • Info-Tech’s approach creates an IT steering committee that understands its full set of responsibilities, and is armed with the steps to properly enact them.

Research & Tools

Drive business satisfaction with an effective IT steering committee

Use Info-Tech’s approach to create an IT steering committee that allows IT to better support the business.

1. Build the IT steering committee charter

Create a charter that tells members and the business what the committee does and why it does it.

2. Define the IT steering committee processes

Define processes to ensure that responsibilities are being met.

3. Define the project prioritization criteria

Establish project prioritization criteria to effectively execute on project governance.

4. Build the stakeholder presentation

Make a statement by creating a presentation that will outline exactly what the ITSC will bring to the organization.

Guided Implementations

This guided implementation is a six call advisory process.

Guided Implementation #1 - Build your steering committee charter, and identify key processes

Call #1 - Scoping call
Call #2 - Discuss ITSC members and responsibilities
Call #3 - Review ITSC processes and metrics

Guided Implementation #2 - Define prioritization criteria and review the stakeholder presentation

Call #1 - Review project prioritization criteria matrix
Call #2 - Revise the ITSC presentation
Call #3 - Establish frequency for future reviews of ITSC performance
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