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Drive a Robust Systems Strategy for HR to Achieve HR Objectives and Enable the Business

Save time, optimize your resources, and engage the business by building a right-fit HR systems strategy.

  • IT systems for Human Resources are ineffective at supporting HR, organizational, and business goals and involve inefficient use of HR and IT resources. Business support for HR IT systems is limited, resulting in the lack of a strategic view of HR IT systems, which further exacerbates the problem.
  • In most organizations, HR IT systems have evolved tactically on an as-needed basis resulting in un-integrated systems and significant effort on manual workarounds.
  • The relationship between HR and IT is not optimal for technology decision-making. Systems related decisions are made by HR and IT is typically involved only post-purchase to fix issues as they arise and offer workarounds.
  • IT systems for HR are not viewed as a strategic differentiator or business enabler, thereby leading to a limited budget and resources for HR IT systems and subsequently hindering the adoption of a strategic, holistic perspective.

Our Advice

Critical Insight

  • Adopt a strategic approach to HR systems and get it right the first time. This will be more cost effective than addressing issues as they occur.
  • Be clear about roles and responsibilities. Identify the right process owners and assign responsibilities to ensure success.
  • Get your house in order by supporting core HR functionality first before focusing on more ambitious business enabling functionality. Moreover, tackling core HR functions first will free up resources that could be used to drive business enabling functionality and support more strategic objectives.
  • Build a viable business case: spend time to communicate how HR IT systems can enable the business in order to gain buy-in and approval from the business.

Impact and Result

  • Adopt a holistic perspective of IT systems for HR. Evaluate the health of current HR IT systems, understand the pain points, and identify the desired features to develop the target state and HR IT system road maps. A well-structured strategic effort can have several benefits:
    • Robust HR IT systems that support HR, organizational, and business needs efficiently.
    • More productive HR team that spends less time on manual processes and focuses on value adding activities.
    • Reduced IT effort on training, support, and maintenance.
    • HR activities aligned with organizational and business goals.

Drive a Robust Systems Strategy for HR to Achieve HR Objectives and Enable the Business Research & Tools

1. Assign project roles and responsibilities

Ensure project accountability and success.

2. Assess current HR systems health

Determine gaps and areas that need improvement.

3. Define HR and organizational vision

Assess and prioritize HR system requirements from HR and the business.

4. Evaluate architecture options

Examine the depth of functionality and degree of integration between the systems that support HR processes.

5. Evaluate application options

Review vendors in the HR technology market.

6. Plan the system roll out

Optimize the HR systems.

7. Develop a business case

Discuss benefits and risks to gain business buy-in.


Workshop: Drive a Robust Systems Strategy for HR to Achieve HR Objectives and Enable the Business

Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Module 1: Document the Current State

The Purpose

  • Set expectations for the project
  • Agree on pain points and understand potential benefits
  • Create an inventory of current HR systems.

Key Benefits Achieved

  • Agreed upon expectations
  • Understanding of pain points and benefits
  • Understanding of the complexity of the current HR systems

Activities

Outputs

1.1

Outline goals and project expectations

  • Inventory of current HR systems
1.2

Discuss Pain Points and Benefits

  • HR systems map
1.3

Document Current State

Module 2: Perform an HR Systems Health Check

The Purpose

  • Identification of business needs
  • Assessment of gaps
  • Assess of function and integration quality of HR systems

Key Benefits Achieved

  • Agreement on business needs and gaps
  • Understanding of the current quality of HR Systems

Activities

Outputs

2.1

Build a list of requirements

  • Business requirements
2.2

Determine gaps in application coverage

  • Gap assessment
2.3

Assess functional quality of each application

  • HR Systems Health Assessment
2.4

Assess integration quality between applications

Module 3: Build the HR Systems Roadmap

The Purpose

  • Understand options for application selection
  • Understand system dependencies
  • Determine roll out order for new applications

Key Benefits Achieved

  • Understanding of what types of applications are needed
  • List of planned next steps for the roll out of the new strategy

Activities

Outputs

3.1

Examine the HR technology market

  • HR Systems Roadmap
3.2

Examine system dependencies

3.3

Build the HR systems roadmap

Save time, optimize your resources, and engage the business by building a right-fit HR systems strategy.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Speak With An Analyst

Get the help you need in this 1-phase advisory process. You'll receive 3 touchpoints with our researchers, all included in your membership.

  • Call 1: Project approach

    Get off to a productive start: Discuss your current state of HR systems. If you are facing multiple issues (e.g. lack of integration, multiple systems for same functionality), we can offer a project approach customized to your situation.

  • Call 2: Gather requirements

    We can guide you on building a comprehensive set of requirements that takes into account HR needs and business objectives. We can help translate business objectives into HR and HR system capabilities. Get guidance on prioritizing the compiled requirements.

  • Call 3: Evaluate architecture options

    Once you have compiled your requirements and identified system gaps, we can help you decide on approaches to selecting your HR system solutions. For example, should you pick a point solution or a comprehensive suite? How do you approach the SaaS vs. on-premise question?

Authors

Paul Ouellette

Venkatesh Rangarajan

Agnes Scott

Brian Park

Contributors

  • Graymont
  • ERCO Worldwide
  • Hutton
  • Children’s Aid Society of Toronto
  • Foresters
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