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Develop a Comprehensive Business-to-Business Integration Strategy

Strong partnerships require seamless integration; don’t let lagging integration capabilities undermine your B2B relationships.

  • The business is placing an increasing amount of pressure on IT to accommodate additional trading partners and data exchanges.
  • Despite the recognized importance of enhancing business-to-business (B2B) integration capabilities, many organizations struggle to define a strategy that will meet business and IT needs while providing a cost-effective solution.
  • IT often finds itself in a challenging situation uncertain of best methods and practices for leveraging people, process, technology, and data.

Our Advice

Critical Insight

  • There have been drastic changes to B2B reference architecture. There are new applications and cloud-based services that have emerged to simplify B2B integration. It may prove to be less expensive and strategic to take advantage of a B2B managed service provider rather than attempting to enhance your on-premise B2B capabilities.
  • Businesses need to reposition themselves, and their B2B strategy, to take advantage of the emerging API economy.

Impact and Result

  • Create a comprehensive strategy to allow your organization to reduce costs while increasing profits through seamless integration and real-time transactions.
  • Enhance efficiency by having clear, end-to-end visibility of your processes and with your trading partners.
  • Align IT with business needs from the beginning of the project to create and deliver a B2B integration strategy that is capable of scaling with business growth.
  • A fit-for-purpose strategic roadmap will assist in seamless integration with key trading partners.
  • Leverage best practices for trading partner management to achieve enhanced trading partner relationships.

Develop a Comprehensive Business-to-Business Integration Strategy Research & Tools

1. Structure the project

Determine the B2B strategy goals, objectives, and scope, and identify the project participants and assign roles.

2. Gather the requirements

Derive B2B requirements from business goals and objectives, specific data exchange standards of trading partners, as well as people, process, technology, and data components of the future state.

3. Identify solutions

Determine the gaps between current and future maturity, and review and assess solution alternatives for people, processes, technology, and data.

4. Create the strategic roadmap

Select and prioritize B2B integration initiatives.

5. Make the business case

Effectively sell the value of a B2B integration strategy to obtain approval to proceed with implementation.

6. Implement the B2B integration strategy

Learn how to communicate initiatives with stakeholders that will be affected by change.

Member Testimonials

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Trinidad / Benham Corporation

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Armstrong Flooring Solutions

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Workshop: Develop a Comprehensive Business-to-Business Integration Strategy

Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Module 1: Project Rationale and Structure

The Purpose

  • Understanding why the project is important.
  • Alignment of business drivers with issues and pain points.
  • Identification of project goals, scope, risks, participants, and metrics.
  • Identification of stakeholders.

Key Benefits Achieved

  • Set the context of a B2B integration strategy within your organization.
  • Gain approval to move ahead with the project.




Determine business impact of B2B integration

  • Understanding of business impacts

Define drivers for improving B2B integration

  • List of improvement drivers

Identify B2B integration pain points

  • List of pain points

Define project charter inputs

  • Completion of Project Charter

Identify stakeholders

  • Identification of stakeholders

Identify stakeholder communication style

  • Identification of stakeholder communication styles

Module 2: Gather B2B Integration Requirements

The Purpose

  • Understand your partners and how they integrate.
  • Define B2B integration objectives that align with business goals.
  • Identify the characteristics of our target maturity state.
  • Uncover patterns in B2B requirements.

Key Benefits Achieved

  • Ability to recognize immediate opportunities for improvement. 




Update Trading Partner Inventory Tool

  • List of trading partners, their data types, protocols, and trading standards

Create partner context diagram

  • List of trading partner requirements

Tailor interview guide

  • Ready-to-use stakeholder interview guide

Conduct a mock stakeholder interview

  • List of stakeholder goals

Map business goals to strategic objectives

  • List of strategic objectives

Identify desired maturity state

  • Desired maturity state

Identify immediate integration opportunities

  • Identified integration opportunities

Module 3: Identify B2B Solution Alternatives

The Purpose

  • Identification of your current state and the gaps to fill in order to reach your desired target state.
  • A thorough understanding of all solution options and deployment alternatives available.

Key Benefits Achieved

  • Fit-for-purpose strategic roadmap containing prioritized initiatives to reach target maturity state.




Identify your current B2B maturity

  • Current B2B maturity

Conduct a gap analysis

  • Gap analysis

Facilitate discussion around alternative solutions

  • Recognition of solution alternatives

Determine total cost of ownership

  • TCO calculation

Create initiatives

  • Strategic roadmap

Module 4: Make the Business Case

The Purpose

  • Show the business value generated from a B2B integration strategy.
  • Develop a communications plan.
  • Decide how to measure the strategy to determine success.
  • Determine authority and who can make changes to the B2B strategy.

Key Benefits Achieved

  • Define best methods and practices for communicating initiatives and changes with stakeholders.
  • Establish metrics.




Determine business value of B2B integration

  • Make the business case

Learn to communicate initiatives

  • Communication plan

Establish metrics

  • Implementation metrics

Determine the governance structure of your strategy

  • Governance strategy

Strong partnerships require seamless integration; don’t let lagging integration capabilities undermine your B2B relationships.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

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What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

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Speak With An Analyst

Get the help you need in this 1-phase advisory process. You'll receive 5 touchpoints with our researchers, all included in your membership.

  • Call #1 - Structure the project

    Establish the rationale for building a B2B integration strategy and structure the project: validate scope, stakeholders, assumptions, and constraints, and set metrics to measure success.

  • Call #2 - Requirements gathering

    Discuss the business goals and mapping them to IT objectives. Review partner survey results and look for opportunities for more integration with partners. Review the results of the trading partner protocol inventory and help segregate partners. Review the results of your B2B integration maturity assessment.

  • Call #3 - Solution identification

    Review results of the current state maturity assessment, and interpret gaps between current and target states. Review solution alternatives available to fill gaps. Discuss insource, outsource, and hybrid implementation alternatives.

  • Call #4 - Solution selection and roadmap development

    Review results of the TCO calculator and implementation alternative selection. Assist with definition of implementation and migration initiatives to move from current to target state.

  • Call #5 - Review business case and implementation plan

    Review the business case and provide insight into selling the case to senior management. Assist with plans for securing resources, communicating initiatives, and implementing the strategy.


Stewart Bond

Jenna Schroeder


  • Informatica
  • Corix Group
  • KS Plastics
  • Interswitch
  • IntegrationWorks

Search Code: 74117
Last Revised: August 19, 2014

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