Communication barriers between humans and machines are coming down. Businesses can leverage this emerging connection to automate basic customer service tasks, improving experiences for customers and users alike.

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CIO Trend Report 2018

Signals, drivers, business enablers

Solution Set Steps

  1. Start here – read the Executive Brief
  2. User-Facing AI
    • CIO Trend Report 2018 – User-Facing AI
  3. Robotics
  4. Digital Twin
  5. Blockchain 2.0

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