This tool will help you identify strengths and weaknesses in components of service management agility: culture, structure, processes, and resources. Use the result from this assessment tool to complete the service management agility roadmap.
Service Management Agility Assessment Tool
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Build a Roadmap for Service Management Agility
Use Agile principles to focus on value and deliver high-quality services.
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Search Code: 86717
Last Revised: September 26, 2018
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