Select, Implement, or Change a Resource & Patient Management System – Phase 5: Deploy the RPMS and Monitor Success

Author(s): Larry Fretz, Viktor Popov

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This is the big moment: you’re finally ready to deploy your Resource & Patient Management System (RPMS) solution. Much can go wrong and much can go right: employees are concerned about their jobs, the system needs to be tested, and the rollout has to happen as smoothly as possible. Phase 5 of the research is focused upon deploying your RPMS solution. This phase will take you through the following activities:

  • Test your environment.
  • Create a formal communication process to keep departments in the loop.
  • Conduct user acceptance testing.
  • Plan periodic service reviews.
  • Measure and track your RPMS metrics.

Use this phase as part of the full blueprint, Select, Implement, or Change a Resource & Patient Management System.

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