Select a Casino Table Games Scheduling Solution – Phase 1: Define the Current State of Workforce Management

Author(s): Larry Fretz, Mark Maby

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This phase will help you will help you scope your project, assess your challenges and project drivers, and complete high-level requirements gathering with stakeholders involved in the scheduling processes. This phase will take you through the following activities:

  • Scope the WFM project
  • Identify project drivers
  • Identify current limitations and pain points
  • Gather business requirements from stakeholders

Use this phase as part of the full blueprint, Select a Casino Table Games Scheduling Solution.

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