Trial lock

This Research is for Members Only

Not a member? Unlock a free sample of our research now!

Already a member?

Sign in now

The role of the Social Media Representative is to handle social media interactions with customers by responding to dialogue over channels like Facebook, Youtube, Twitter, LinkedIn, etc. From these interactions, the individual will identify potential customers and enlarge the prospect pool. This individual will represent the organization and brand when dealing with customers, thus skills in professional communication and an ability to work in a team are necessary assets.

Also In

Implement a Social Media Program

Develop, execute, and govern a cohesive social media program across your entire organization to unlock the full potential of your social media strategy.

Related Content


Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.