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To successfully implement a collaboration platform, put the right people behind the implementation. If the budget allows, hire a dedicated resource to execute the implementation to increase user uptake. The Collaboration Business Analyst plays a pivotal role in ensuring that IT understands the business requirements for collaboration by creating a strategic relationship between the business and IT.

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Establish a Communication and Collaboration System Strategy

Don’t waste your time deploying yet another collaboration tool that won’t get used.

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