Develop an Availability and Capacity Management Plan – Phases 1-4

Author(s): Jeremy Roberts, John Annand, Derek Shank

Capacity management is all too often an afterthought for many organizations, leaving infrastructure managers scrambling to meet demand or overprovisioning out of fear. This blueprint will help you increase uptime and reduce costs by following our four-phase methodology:

  • Conduct a business impact analysis.
  • Establish visibility into core systems
  • Solicit and incorporate business needs
  • Build a capacity and availability management strategy

By including business stakeholders in the capacity management process, you turn infrastructure into a driver of business value, not a "black hole" cost center.