Develop an Availability and Capacity Management Plan – Phase 1: Conduct a Business Impact Analysis

Author(s): Jeremy Roberts, John Annand, Derek Shank

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Infrastructure must ensure there is sufficient capacity to provide availability for the most critical business services. This phase will take you through the following activities:

  • Create a scale to measure different levels of impact.
  • Evaluate each service by its potential impact.
  • Assign a criticality rating based on the costs of downtime.

Use this phase as part of the full blueprint, Develop an Availability and Capacity Management Plan.

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