This blueprint will help your IT department communicate all the information related to service delivery in a place where business users can easily access it. Follow these steps:

  • Project Launch
  • Identify and Define Enterprise Services
  • Identify and Define LOB Services
  • Complete Service Definition Chart

Bridge the communication gap between business and IT by building a Service Catalog.

Also In

Design & Build a User-Facing Service Catalog

Improve user satisfaction with IT by letting business users know exactly what is available to them in a convenient menu-like catalog.

Related Content


1 Download

Design & Build a User-Facing Service Catalog – Phases 1-4
Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.