Business Process Automation Playbook

Author(s): Andrew Kum-Seun

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Info-Tech’s Business Process Automation Playbook provides a number of sections that you can populate to provide direction for process improvement practitioners. Sections provided include:

  • Organizational Context
  • Process Automation Guiding Principles
  • Process Control Pain Points
  • Business Process Automation Expectations
  • Discovery Procedures
  • Analysis Procedures
  • Design Procedures
  • Implementation Procedures

Use this template to define procedures for how business process optimization and automation should be conducted at your organization.

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