Your stakeholders have decided to invest in robotic process automation (RPA) to increase business productivity, improve customer experience, and scale automation capabilities. However, RPA brings significant organizational, process, and technical changes that IT and lines-of-business (LOBs) may not be prepared or willing to accept and adopt. This blueprint will help you build your first RPA bot by following our three-phase methodology:
- Define Your RPA Governance
- Deliver and Manage Your Bots
- Roadmap Your RPA Adoption
Gauge the fit of RPA in your organization by strategically picking the right business process and developing the appropriate IT support structure with business collaboration.