Build a Roadmap for Service Management Agility – Phase 2: Assess Your Current State of Agility

Author(s): Denis Goulet, Valence Howden, Nhat Tran

This phase will take you through the following activities:

  • Assess your current state of agility with the assessment tool.
  • Determine your agility score.

Use this phase as part of the full project blueprint, Build a Roadmap for Service Management Agility, to help identify weaknesses and gaps for input into the roadmap in phase 3.

Tags

Service management, agile, ITIL, service delivery, IT-business alignment, business satisfaction, service agility, service management agility, agile service management, agile delivery, agility assessment, scrum, Kanban, roadmap

View the Complete Blueprint:

Thought model representing Build a Roadmap for Service Management Agility

Build a Roadmap for Service Management Agility

Use Agile principles to focus on value and deliver high-quality services.

Related Content: CIO

Thought model representing Create a Service Management Roadmap – Phases 1-4

Create a Service Management Roadmap – Phases 1-4
Thought model representing Create a Service Management Roadmap – Phase 1: Launch Project

Create a Service Management Roadmap – Phase 1: Launch Project
Thought model representing Create a Service Management Roadmap – Phase 3: Identify the Target State

Create a Service Management Roadmap – Phase 3: Identify the Target State
Thought model representing Create a Service Management Roadmap – Phase 2: Assess the Current State

Create a Service Management Roadmap – Phase 2: Assess the Current State
Thought model representing Create a Service Management Roadmap – Phase 4: Build the Roadmap

Create a Service Management Roadmap – Phase 4: Build the Roadmap
© Info-Tech Research Group | Terms of Use | Privacy Policy