This research will help you to build a sustainable, right-sized service desk. Align the service desk with the business to address service gaps, improve customer service, and decrease time and cost to resolve tickets.
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Build a Right-Sized Service Desk for Small Enterprise – Phase 2: Design and Build a Right-Sized Service Desk for SE
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Build a Right-Sized Service Desk for Small Enterprise
Keep sustainability front of mind to develop a service desk that suits your needs.
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Search Code: 77707
Published: June 1, 2015
Last Revised: June 7, 2017
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