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Use this template as the base to build out your standard operating procedures, to quickly inform new team members or contractors of your support approach.
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Use this categorization scheme as an example of asset-based categories, resolution codes, and statuses.
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Use this template as a starting point for building out an improvement plan in presentation format.
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Don’t let the verbose nature of standards documentation such as NIST, HIPAA, PCI, and others overcomplicate your mandate to ensure your business continuity management...
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Small enterprises face a challenge recruiting key talent in an environment where every person matters that much more. Taking a proactive approach to workforce planning, as...
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Use this blueprint to lay the foundation of people and resources management practices in your SE IT department.
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Use the Workforce Planning Workbook for Small Enterprises to successfully complete all of the activities required to define and estimate your workforce needs for the future.
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Rationalize Your Application Portfolio establishes a program and record of applications used in your organization, an assessment of how well they are supporting their core...
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Which departments or use cases can be selected for quick wins or to showcase value for AI implementation? Explore a quick method for ruthlessly prioritizing where...
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If you had to start entirely from scratch, with no team or AI technology, how would you start building an AI chatbot? How would you do it in 12 months?
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