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This storyboard will help you manage IT problems and incidents, reducing incident volume and severity through effective incident and problem management. Engage in...
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This phase of the blueprint will help you determine the most critical business services for which you need to ensure availability.
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This phase of the blueprint will help you craft a monitoring strategy to gather usage data.
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This phase of the blueprint will help you integrate business stakeholders into the capacity management process.
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This phase of the blueprint will help you identify and mitigate risks to capacity and availability.
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Responding and recovering quickly from unplanned incidents is a critical path to become a trusted partner for the business. This storyboard will walk you through the...
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Cost control is a necessary part of effective IT governance. It’s also a smart general business practice. Use the research to identify cost cutting initiatives and...
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This storyboard will help you manage capacity to increase uptime and reduce costs.
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Use this blueprint to help you assess gaps in your change management practice, create standardized processes, reduce risk, and implement the project effectively.
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