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Performance Measurement - Videos
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The Technology Thaw of 2011
Despite continuing economic challenges, IT organizations must continue to innovate. An essential element of innovation is the utilization of new...
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Handling Senior Management Expectations
Often, IT makes wrong assumptions about what senior managers expect of the department and how it actually performs against those expectations. As...
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IT Cost-Cutting Tactics for Coping with a Down Economy
This is a collection of published Info-Tech research specifically designed to help IT identify areas for IT cost-cutting, along with tactics on...
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