Establish the Benefits Realization Process

People treat benefits as a box to tick on the business case, deflating or inflating them to facilitate project approval. The project sponsor and business unit leaders...
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Use Applications Metrics That Matter

Applications management is a delicate balance, and metrics help maintain that balance. It all begins with measuring quality and customer satisfaction.

Take Control of Infrastructure Metrics

Many organizations collect metrics to validate they are keeping the lights on and the infrastructure running. But the Infrastructure Managers who are benefiting the most...

Leverage Application Development Metrics to Gauge Progress & Increase Success

Developers tell you everything is on track, but deadlines are still missed, and the number of issues are too high.
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VL Methodology