Project & Portfolio Management

IT Tools List

Often times in IT useful Excel tools can be used to make better decisions and save time or money. Info-Tech has produced a useful set of IT tools in Excel to help with a...

The Goal of IT/Business Alignment: Why so Elusive?

Has the ideal of IT/business alignment become the holy grail of IT leaders? The promise of IT/business alignment is to focus investment and activities, increase the value...

IT Skills Inventory and Needs Assessment Tool

Reducing headcount is a mentally and emotionally challenging task under any circumstance. Use this tool to take a systematic, skills-focused approach to making staff...

Case Study: IndependenceFirst

View how one CIO used quality communication with stakeholders to gain approval for IT initiatives.

Quality IT Communication with Stakeholders is Key to Success

It is essential for all CIOs to maintain quality communication with core business stakeholders in order to build strong relationships and establish trust. Consistent...

Use Applications Metrics That Matter

Applications management is a delicate balance, and metrics help maintain that balance. It all begins with measuring quality and customer satisfaction.

Storyboard: Use Applications Metrics That Matter

Applications management is a delicate balance, and metrics help maintain that balance. It all begins with measuring quality and customer satisfaction.

IT Cost-Cutting Tactics for Coping with a Down Economy

This is a collection of published Info-Tech research specifically designed to help IT identify areas for IT cost-cutting, along with tactics on how to achieve cost...

Salesforce.com: Not Your Father's CRM Anymore

At Dreamforce 2011, Salesforce.com unveiled more capabilities in the areas of enterprise collaboration and platform as a service (PaaS). The company is making it clear...

Target Ratio, Mix, and Metric Generator

The majority of IT departments spend 66% of their time performing operational activity and 34% of their time on strategic activity. Shifting more focus to strategic...
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