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At Dreamforce 2011, Salesforce.com unveiled more capabilities in the areas of enterprise collaboration and platform as a service (PaaS). The company is making it clear...
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13
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Establish quarterly metric reviews with your CIO to support capacity planning and management. Use this template to create a metrics report for your CIO.
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13
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It is essential for all CIOs to maintain quality communication with core business stakeholders in order to build strong relationships and establish trust. Consistent...
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13
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Metrics are often collected using several tools and coming from several sources. Use this tool to centralize key metrics tracking and reporting.
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14
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Use this template to source the right talent from internal candidates or call for qualified applicants.
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15
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Trying to manage unscheduled moves, adds, and changes (MACs) to desktop systems and user accounts can be one of IT's biggest headaches. Use a move/add/change request form...
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15
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The beginning stages of the project are dedicated to working out the details of the project task schedule. Take advantage of this tool to determine and create a detailed...
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15
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This template provides the means to track data on each metric to enable full lifecycle management. The definitions should be linked to a calendar for review frequency to...
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16
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Use this tool to map employees to the roles they perform. Estimate the number of employees needed to meet present or future workloads and identify where the organization...
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17
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The IT standards policy organizes standards by technology category, distinguishes standards from preferred products, and documents products or policy standards that...
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17
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