Templates & Policies

EUC Strategy Communications Template

Use this template as a starting point for external communications regarding your end-user computing strategy.

Business Process Improvement Workbook

Use this template to document and collect the data outputs from the Create a Winning BPI Playbook blueprint.

Process Mapping Guide

Use this step-by-step guide to understand the best practices surrounding process mapping.

Threat Intelligence Policy Template

The purpose of this policy is to set the requirements for proper facilitation and operation of the threat intelligence program.

Threat Intelligence Malware Runbook Template

Threats can be categorized into runbooks for which a standardized response process can be defined, eliminating inconsistency and ambiguity while increasing operational...

Kick-Off Meeting Agenda Template

Use this template to guide your project kick-off meetings.

Incident Management and Service Desk Workflows

The Workflow Library provides examples of typical workflows that make up the bulk of the incident management and request fulfillment processes at the service desk.

Threat Intelligence Alert and Briefing Cadence Schedule Template

Formalize a monthly cadence schedule to actively collaborate both internally and externally with the necessary threat intelligence stakeholders.

Portfolio Management Standard Operating Procedures

Use this template to record the portfolio criteria and processes that will be used to ensure that the portfolio is organized according to strategic goals and within...

Future State Playbook

Use this template to identify new and changing processes in your future state environment.
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