Templates & Policies

Digital Signage and Passenger Information Customer Journey Mapping Tool

Use this tool to map out your specific customer journeys and the opportunities for new technological solutions that will enhance their customer experiences.

AR Program Markets Pursuit Presentation Template

The AR Program Markets Pursuit Presentation Template helps you convey your progress in targeted markets and present findings to executives and stakeholders.

AR Program Goals and KPIs Presentation Template

The AR Program Goals and KPIs Presentation Template helps you record and report progress toward AR program goals and KPIs.

Analyst Briefing Presentation Template

The Analyst Briefing Presentation Template helps you build a more effective deck for increased success from analyst briefings.

Choose the Right Channel Sales Presentation Template

A best-of-breed template to help you build a clear, concise, and compelling strategy document.

Service Desk Project Summary

Stakeholder support can make or break a service desk initiative. The Executive Presentation template provides an example of how to organize the process improvements...

Communicate Any IT Initiative Facilitation Deck

Use this facilitation guide to perfect how you plan, compose, and deliver communications through practical tools and practical exercises.

Familiarize Yourself With the Digital ID Ecosystem Taxonomy

This taxonomy is a collection of the essential terms and definitions in the digital identity landscape.

IT Townhall Template

IT town halls must deliver value to employees, or they will withdraw and miss key messages. Use this template to help format your next IT town hall.

IT Year in Review Template

This template provides a framework to build your own IT Year In Review presentation. Use this template to highlight IT's accomplishments and next year's goals.
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