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This phase of the blueprint, Focus the Continual Improvement Plan, will help you identify key areas of improvement and how to measure them, and gain support for the...
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This phase of the blueprint, Build the Continual Improvement Plan, will help you prioritize areas for improvement, and develop a comprehensive roadmap for completing the...
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This phase of the blueprint, Run the Continual Improvement Plan, will help you monitor the progress, and measure and communicate the outcome of the areas selected for...
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Understand business requirements, clarify current capabilities, and enable strategies to close service level gaps.
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Identify the benefits of an SLA. Identify the pilot project. Create the pilot project charter.
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Document current IT operational procedures. Identify the metrics to track.
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Validate your current state. Develop a project roadmap. Create the internal SLA.
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Assess your current DRP maturity, identify improvements required for an audit, and complete an audit-ready DRP summary document.
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Assess your current DRP status, create a baseline maturity score, and identify specific gaps in your DRP.
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Prioritize your current state gaps and establish a project roadmap to close DRP gaps.
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