Infrastructure & Operations

Workflow Activity: Onboarding Example

Use this workflow as an example of the output of an onboarding workflow-improvement activity.

Automate IT Asset Data Collection

Acquire and use discovery tools wisely to populate, update, and validate the data in your ITAM database.

Automate IT Asset Data Collection Storyboard

Understand the capabilities and limitations of asset discovery tools and where they can provide value to your ITAM practice.

ITAM Data Dictionary

Catalog hardware and software data fields, and issues and opportunities related to data collection.

Skills Development on the Mainframe Platform

The death of the mainframe has been greatly exaggerated, and there exists a robust community of partners to support and train the next generation of mainframe users.

Skills Development on the Mainframe Platform Storyboard

An overview of the solutions available to support your mainframe training and skills development needs.

Endpoint Management Selection Guide

The endpoint management market is an ever-expanding and highly competitive landscape. The market has undergone tremendous evolution in the past years, from device...

Endpoint Management Selection Guide Storyboard

This storyboard will help you understand endpoint management solutions, their history, core capabilities, and market landscape.

UEM Requirements Workbook

This spreadsheet will help you formalize UEM selection and set a starting point for platform evalution.

Define Your Virtual and Hybrid Event Requirements

If virtual and hybrid events are becoming standard forms of delivering content in your organization, use Info-Tech’s material to help define the scope of the event and your...

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