Infrastructure & Operations - Templates & Policies

Cloud Strategy Document

This template, part of the blueprint, Own the Cloud: Strategy and Action Plan, will serve as a repository of information about your goals and the steps you're taking to...

Availability and Capacity Management Policy

Use this policy template to define and support your organization's availability and capacity management program.

Enterprise Communication and Collaboration System Business Requirements Document

Use this template to document the requirements for your Enterprise Communication and Collaboration System.

Collaboration Capability Map

Use this template to document the communication and collaboration tools that exist in your environment.

Practical, Right-Sized DRP Case Study: Recovery Playbook

Recovery Playbook for Practical, Right-Sized DRP Case Study

Service Desk Ticket Intake Workflow Samples

This template contains examples of ticket intake workflows.

Practical, Right-Sized DRP Case Study: Data Center Topology Diagram

Data Center Topology Diagram for Practical, Right-Sized DRP Case Study

Home Office Survey

This tool is a survey for employees to complete, confirming with their employers the health and safety of their home office.

DRP Review Checklist

Review the full DR plan annually to identify changes that weren’t captured via day-to-day change management.

Mobile Device Remote Wipe Waiver Template

Having the ability to remote wipe is one of the most basic tools in IT's arsenal for securing mobile devices. Use this remote wipe waiver template to create a document...
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