Infrastructure & Operations - Storyboard

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Stabilize Infrastructure & Operations During Work-From-Anywhere – Phases 1-3 Traditional IT infrastructure and operations weren’t built for work-from-anywhere. Read this storyboard to create a plan to fix it.
Govern Office 365 – Phases 1-3 This blueprint offers a methodology for successfully governing your Office 365 deployment with specific focus on OneDrive, SharePoint, and Teams.
Govern Office 365 – Phase 1: Define Your Organizational Goals Follow Info-Tech's process to define the goals of your Office 365 deployment.
Govern Office 365 – Phase 2: Control Your Office 365 Environment Use Info-Tech's toolset to build out controls for OneDrive, SharePoint, and Teams that align with your organizational goals as they relate to governance.
Govern Office 365 – Phase 3: Communicate Your Results Communicate the results of your Office 365 governance program using Info-Tech's toolset.
Choose a Right-Sized Contact Center Solution – Phases 1-3 The contact center marketspace hosts an array of architectures, making it difficult for IT to choose a right-sized solution that meets business requirements. From...
Choose a Right-Sized Contact Center Solution – Phase 1: Assess Contact Center Architectures Establish vision and key metrics and choose a right-sized contact center architecture.
Choose a Right-Sized Contact Center Solution – Phase 2: Gather Requirements and Shortlist Vendors Gather business requirements, define key deliverables, and shortlist contact center vendors for RFP/RFQ issuance.
Choose a Right-Sized Contact Center Solution – Phase 3: Score Vendors and Construct SOW Score vendor proposals and construct a SOW for a contact center solution.
Simplify Remote Deployment With Zero-Touch Provisioning – Phases 1-3 Adopt zero-touch provisioning to provide better services to your end users. Read this storyboard to learn more.

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