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Identify, prioritize, and present initiatives to improve incident and problem management.
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Use this tool to record your tracked events and alerts in one place. This catalog allows you to record the rationale, root-cause, and action for all your monitored events.
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Use this tool to implement and continually improve upon your event management process.
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The Scale Up vs. Scale Out TCO Tool provides organizations with a framework for TCO.
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Use this template to assess capability to pass audits, adding to the template as needed to meet internal auditors’ requirements.
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This tool is a structured document to help you outline improvement initiatives, prioritize them, and build a dashboard to streamline tracking.
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Define ITAM tool requirements to objectively evaluate vendors based on use cases relevant to your situation.
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Use this template as a starting point to create an application portfolio and request catalog.
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Catalog hardware and software data fields, and issues and opportunities related to data collection.
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Communicate and improve the process.
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