End-User Computing
Topics
Types of Content
Infrastructure and Operations Priorities 2026 ReportA timely report that maps out five key initiatives for I&O leaders to focus on in the upcoming year. |
|
Pendo’s AI Pivot: From Product Analytics to Enterprise IntelligencePendo is transforming from a product analytics company into a comprehensive platform that supports both conventional user interfaces and AI. It now links usage data to... |
|
Unit4’s Vision for Ambient ERP as the Path to Enterprise ValueTraditional ERP systems have not kept pace with modern constraints on time and budget. Implementations often run far beyond initial plans due to poor organizational change... |
|
Asana Goes Beyond Tasks: A Work Graph–Powered AI OffensiveAsana has introduced new AI features aimed at expanding its work management platform with agent‑driven automation. The core capability, AI Teammates, enables AI to directly... |
|
Has the “SaaSpocalypse” Come for CX Technology Providers?This note examines whether “SaaSpocalypse” claims are valid, based on full-year results from 24 public companies that have significant customer experience (CX) SaaS offerings. |
|
Microsoft 365 RACI ChartThis template enables you to define clear accountability across IT, security, compliance, and business stakeholders and eliminate fragmented ownership. |
|
Genesys Xperience 2026: the Agentic Operating Model for Customer ExperienceAt Xperience 2026, Genesys outlined a market-leading roadmap toward shifting its contact center user base to an agentic operating model for customer experience. |
|
