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Avaya has announced a new partnership with Afiniti: Avaya AI Routing with Afiniti AiRo. The partnership will bring AI technology to Avaya’s contact center as a service...
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In this note, I outline some general best practices to maintain effective collaboration during the COVID-19 outbreak – from collaborating in the office to working remotely.
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ISG has released its Global 2019 Quadrant Report on Social Business Collaboration – Services & Solutions.
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Users of GoToMeeting’s webinar-hosting software can now charge registrants and accept their payments natively within the software solution, the vendor announced on Feb. 27.
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COVID-19 outbreak fears have prompted most universities and colleges to move their classes online for the rest of the Winter 2020 semester. With that comes challenges for...
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Web conferencing vendors lined up to offer their software services for free on Monday as workers around the globe started their weeks working from home, complying with...
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This tool compiles and organizes a list of wikis for popular collaboration tools.
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The onset of emergency remote work, especially with the COVID-19 outbreak, raises important security issues about ungoverned IT. With employees suddenly needing to work...
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Define the way you fulfill equipment loan requests. This template includes workflows for request, delivery, and user receiving.
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This form can be used by employees to request loaner equipment.
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