Hi, I’m a robot, how may I direct your call?

Google’s Contact Center AI is in beta. Start a proof of concept so you are ready to take advantage of this product when it reaches general availability.

Go Mobile With ServiceNow Madrid

ServiceNow Madrid will have improved mobile device capabilities. These benefits will take effort, but should be worth the investment.

Manic Monday

Just like one is likely to be introspective on any given Monday and concentrate on the tasks of the workweek ahead, monday.com (previously dapulse) is good for lurking...

Blackboard Learn Ultra Increases Video Capability With Panopto Integration

Panopto, a video management platform, integrates with Blackboard Learn Ultra to make it easier for users and instructors to create, capture, and share videos within courses.

VMware RA Combines Workspace ONE and Horizon

VMware’s end-user computing team unveiled the latest reference architecture (RA) for Workspace ONE and Horizon. Use it to kick-start a continual improvement program.

All Quiet on the Workfront

Workfront exemplifies the classical software paradigm of automating systematic, exacting tasks to free up users for creative work. Workfront is a resource management tool...

Citrix Rebrands XenServer to Citrix Hypervisor

Citrix Hypervisor version 8.0 has been released. Consider using it to run Citrix Virtual Apps and Desktops if you’re not already using XenServer.

Mobile Device Connectivity & Allowance Policy

The mobile device connectivity and allowance policy enables a secure and productive workforce by outlining the policies regarding mobile device connectivity.

Consumer Technology SWOT Analysis and Tech Monitor Tool

Advancements in consumer technology can catch you off guard if you are not properly prepared. Evaluate emerging consumer technologies annually, and start managing...

Establish a Communication and Collaboration System Strategy – Phases 1-3

This storyboard will help you improve your approach to collaboration services.
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