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The creation of a request for change (RFC) form for the enterprise can be a time consuming and daunting task. Save time by customizing this form to the context of your...
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A well-written contract ensures that the selected vendor meets the company's specific expectations and objectives for the purchase. During the evaluation process, the...
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The role of the SLA Manager is to ensure that all service level agreements (SLAs) for information technology services across the organization are delivered according to...
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Space is often limited and expensive, so a clear and concise job posting that attracts the right applicants the first time around is critical for keeping costs...
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Use Info-Tech’s Infrastructure Outsourcing Request for Proposal Template to narrow down the search for an outsourcing provider.
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Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor,...
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The new hire business case will help to make a more informed hiring decision. Even organizations that do not require a formal business case will benefit from considering...
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Coaching an employee can take place in a formal meeting or in an informal, ad-hoc manner. It is easy to lose track of what was communicated during these coaching...
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Assess vendors regularly with useful metrics to optimize your vendor portfolio.
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Knowledge is power. Go into your vendor negotiations with these tips and tools in your back pocket.
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