Managing IT - Templates & Policies

IT Vision and Mission Statements Template

The vision and mission statements encapsulate the basic driving principles behind any organization. To set a clear and business-aligned strategy, it’s essential that the...

IT Department Goals

This template provides a simple framework for documenting goals as derived from your strategic and operational plans.

Fast Track Tool: Leadership

The purpose of the Leadership Fast Track Tool is to focus on ways of developing your leadership skills that can be achieved within budgetary means so that you are able to...

Checklist for Team Building

Assembling a team of individuals with the appropriate skill sets helps ensure all project goals are met; however, even the most talented group needs help with working...

Peer Feedback Management

This specific tool is designed for the evaluation of management staff (i.e. non-practitioner staff) by their management peers.

Training Effectiveness Survey

Training provides professional development for IT employees. This Training Effectiveness Survey can be used by training participants to assess the overall effectiveness...

New Service Concept Template

Use this template to communicate your initial ideas for a new service to stakeholders before building a comprehensive business case.

Configuration Item Record

This template will provide sufficient information about service assets to enable the service to be effectively managed, assess the impact of changes, and deal with...

New Service Proposal Template

Preparing a formal business proposal for a new service can be a challenge for many IT leaders. Use this template to obtain formal justification to move forward given the...

Release and Development Checklist

Use this document to ensure you've made the proper considerations during planning, building and testing, and deployment of new software.
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