Establishing a Balanced Scorecard for IT Performance in Transportation and Supply Chain Logistics Is an Important Complement to the IT Strategy

The IT balanced scorecard must go beyond the usual IT metrics. To be most effective, the IT balanced scorecard must demonstrate the value IT provides and reflect...

Problematic IT Processes for Transportation and Warehousing: Performance Measurement, Managing Service Catalog, and Business Process Controls & Internal Audit

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as Service Gap to compare...

DR Outsourcing Solutions in Transportation: Trends and Recommendations 2019

Transportation companies’ spending on disaster recovery solutions decreased in 2018 and the sector as a whole spends less on disaster recovery solutions than the combined...

Chasing the Unicorn Metric in Integrated Vehicle Health Management

I have previously written on the inevitable changes to autonomous fleet management workflows, particularly as it relates to maintenance and repair. This note expands the...

Industry Reference Architecture for Transportation

Leading organizations require a unified and validated view of business capabilities that aligns initiatives, investments, and strategy in order to compete in their industry.

Automation of Skillsets in Transportation – Conceptual Framework

Automation is expected to impact the trucking industry in a number of ways, not least of which is the effect it will have on truck drivers and operators. However, the...

Cyber Physical Systems: The Low Hanging Fruit Between Cybersecurity and Artificial Intelligence

Understand the high potential of using artificial intelligence to defend critical infrastructure, smart grid technology, autonomous vehicles, and other cyber physical...

Take Autonomous Fleets Out of Your Blindspot – Preparing for Change With New Workflow

Autonomous commercial vehicles are coming. The industry does not have consensus about how soon, but given the number of major tech and automotive players investing in...

Drone Operations: Leveraging Fleet Management Tools and Principles

Drones will soon approach critical mass adoption with increasing business use cases, market participation from major OEMs, and available support skillsets. Yet,...

mLearning – Learning on the Go

mLearning is an effective learning and development solution for the many ‘deskless’ and dispersed workers in the transportation industry. mLearning delivers content in...
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