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Benchmarking Reports

Industry-specific benchmarking reports built on years of in-depth industry data, collected using our innovative diagnostic programs. We aggregate the data across hundreds of IT departments in your industry to give you tailored vertical insights, all packaged in professional boardroom-ready reports.

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Technology Reference Architecture

Reference architectures built on years of industry expertise, honed by analysts working with real IT professionals in your industry. Leverage industry best practices so you don’t waste time and money reinventing the wheel.

Technology Research Notes

Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.

Blockchain: Foundational Technology of the Future

Date published:

September 29, 2017

Author

  • Scott Bickley

This research note covers the rising level of interest and investment in the blockchain technology space and the reasons blockchain may surpass “disruption” and actually replace many of the core mechanisms upon which almost all commerce transactions are conducted in the world today. The key takeaway for organizations in the finance sector is that blockchain, while in the nascent phases of the technology adoption lifecycle (TALC), should not be overlooked; it will progress and become a central tenet of the financial industry.

Blockchain Basics

Date published:

September 15, 2017

Author

  • Scott Bickley

This research note provides an explanation of the basic building blocks underpinning blockchain technology. The key takeaway for organizations is to gain insight into the core components and how they interact to provide an evolutionary technology that will lead to a vast number of advanced business solutions.

Amazon.com Embodies Innovation as a Business Model and You Should as Well

Date published:

August 10, 2017

Author

  • Scott Bickley

This Premium Research Note provides an inside view into how Amazon.com drives continuous innovation by leveraging a singular core business model that guides all key decisions related to how the business is run. Innovation is not simply a product of a small subset or “chosen few” within an organization, but instead springs from strong and accurate guiding principles upon which the business is anchored.

Targeted AI Hits the ROI Bullseye for Salesforce

Date published:

July 14, 2017

Author

  • Scott Bickley

The terms artificial intelligence (AI), machine learning, deep learning, and predictive analytics (and others) seem ubiquitous and, in fact, may now be considered table stakes for any mainstream article pertaining to the IT world. Less common are the deep-dive use cases demonstrating that these next generation technologies are worthy of all the marketing hype. In the case of Salesforce.com’s Einstein AI product line, we finally see a business strategy that includes both real-life use-case scenarios in a released product as well as an extensible and scalable platform from which an AI virtuous cycle has the potential to emerge.

Automation Is Coming: This Is How You and Your Organization Can Prepare for It

Date published:

May 19, 2017

Author

  • Jaegi Hong

Automation is seen as the next big transformative technology that may have a global impact on an unprecedented scale. How can you, as an individual and as part of a larger organization, stay competitive and valuable by working with automation technology?

Key Considerations When Renewing Your Microsoft Enterprise Agreement

Date published:

May 19, 2017

Author

  • Aadil Nanji

Given that the cost involved with an EA is significant, organizations need to carefully evaluate their options prior to renewal time so that they make the right decision. This has become increasingly important with cloud subscription solutions that will factor in long-term consequences.

Use Hit-Making Concepts to Increase IT Satisfaction

Date published:

May 19, 2017

Authors

  • Youssef Kamar

  • Viktor Popov

CIOs must engineer IT popularity and satisfaction by leveraging an understanding of psychological concepts in order to create hit products. Otherwise, they risk being sidelined in the executive ranks. Lack of stakeholder satisfaction and the perception that IT “keeps the lights on” are the core drivers that sideline IT executives.

Beware of Free Software Licensing Help From Software Vendors

Date published:

May 19, 2017

Author

  • Aadil Nanji

Software vendors’ offers of licensing help or free SAM engagements may not be what they seem to be. Responding immediately out of fear or haste, without adequate preparation can leave you vulnerable to a large shortfall payment.

Don’t Let IBM’s Licensing Rules Squander Virtualization ROI

Date published:

May 19, 2017

Author

  • Scott Bickley

Organizations that have deployed IBM software in a virtualized infrastructure setting must comply with a variety of complex licensing rules, the most important of which is to run an approved version of the IBM License Metric Tool (ILMT). Audit findings for this single aspect of IBM licensing can account for noncompliance license fees that far exceed the original purchase price of the software, often running in the millions.

3D Print Success in Manufacturing

Date published:

May 19, 2017

Author

  • Viktor Popov

Additive manufacturing (3D printing) can benefit companies that need to produce low-volume batches or reduce the number of components in a part; those use cases continue to grow as the technology is further refined. Recent trends in product personalization demand will see to it that this manufacturing method becomes a staple at many companies.

Indirect Access of SAP Systems May Cost You Millions

Date published:

May 19, 2017

Author

  • Scott Bickley

A recent UK court ruling in favor of SAP v. Diageo, a global drinks company, may broadly define the rules of indirect access of SAP software. Indirect access of SAP software, where the end users of the system are not licensed for SAP access, may result in a finding of non-compliance to the SAP software license agreement resulting in extremely large software license fees for SAP customers.