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Benchmarking Reports

Industry-specific benchmarking reports built on years of in-depth industry data, collected using our innovative diagnostic programs. We aggregate the data across hundreds of IT departments in your industry to give you tailored vertical insights, all packaged in professional boardroom-ready reports.

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Technology Reference Architecture

Reference architectures built on years of industry expertise, honed by analysts working with real IT professionals in your industry. Leverage industry best practices so you don’t waste time and money reinventing the wheel.

Technology Research Notes

Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.

Bringing Down Barriers With Technology

Date published:

June 8, 2018

Author

  • John Burwash

Stephen Hawking said, “Technology continues to empower people of all abilities.” Never before have we had more tools and technology at our disposal to improve people’s lives. Opportunities to remove barriers using technology is limitless as the world continues to become more connected and devices get smaller and more powerful.

Hyperconvergence for the SMB

Date published:

May 16, 2018

Author

  • John Sloan

Cost-constrained organizations with modest virtual server infrastructures (under 30 VMs) are baulking at the cost of hyperconverged infrastructure. There are SMB HCI alternatives to consider, but you should ask if HCI is really needed.

Autonomous Motor Vehicles Are Inevitable

Date published:

May 2, 2018

Author

  • Dianna Bradley

Full automation of motor vehicles is going to happen but not without future development in vehicular artificial intelligence and the hard-to-win trust of the human operators.

Emotion AI Critical to the Future of Autonomous Vehicles

Date published:

April 27, 2018

Author

  • Dianna Bradley

Emotion AI adds the quintessential human nature of empathy and motive into the algorithm, creating a more holistic and balanced AI approach to automating motor vehicles.

Toto, I Have a Feeling We’re Not in Kansas Anymore

Date published:

April 23, 2018

Author

  • John Burwash

As the Earth prepares to support a future of ten billion people, farmers are looking to technology to increase crop yields while reducing pests and plant disease. For some, the future of the farm is without human involvement, a choreographed swarm of drones handling soil maintenance, planting, monitoring, fertilizing, and harvesting. With agricultural consumption estimated to increase by sixty-nine percent by 2050, farmers from Nebraska to Sydney to the African island of Kalangala are preparing for the future.

Three Ways Agriculture Could Benefit From Artificial Intelligence

Date published:

April 16, 2018

Author

  • Michel Hebert

Smart farming involves the incorporation of information technologies into machinery for use in agricultural production systems. New technologies such as the Internet of Things and cloud computing are expected to accelerate this development, introducing artificial intelligence tools into farming.

Sacrificing Pets: Optimizing Collaboration Tools for Professional Teams

Date published:

March 27, 2018

Author

  • Ken Weston

Everyone works differently and so too do teams. It doesn’t make sense to force everyone to use the same tools for collaboration. IT needs to engage and, well, collaborate with teams to focus on supporting tools that make sense for the team and the company.

Help Your Road Warriors With Citrix ShareFile

Date published:

March 20, 2018

Author

  • Ken Weston

Make road warriors’ and client-facing workers’ lives easier with ShareFile.

Pole Vaulting the Chasm: Backup Software’s New Cloud Race

Date published:

February 15, 2018

Author

  • John Sloan

Cloud backup isn’t just about finding an offsite repository for on-premises backups. Backup software vendors know that increasingly you will need to backup data that is already in the cloud.

Backup the “Hard” Way: Appliance vs. Software

Date published:

February 14, 2018

Author

  • John Sloan

In an increasingly abstracted and software-defined infrastructure, many organizations are paradoxically looking to hardware appliances for backup and data availability solutions. Hyperconverged appliance vendors such as Rubrik and Cohesity are increasingly joining traditional backup software vendors like Veeam on the short list. Consider if the hardware approach is right for you.

Three Things Amazon Doesn’t Want You to Know About Alexa for Business

Date published:

February 16, 2018

Author

  • Ken Weston

Before you implement Alexa for Business, make sure that it’s set up to actually save the end user time, instead of causing them more hassle.

Salesforce.com Sets Sights on $60 Billion in Revenue

Date published:

January 29, 2018

Author

  • Scott Bickley

Salesforce.com has laid its chips on the table with a plan to grow annual revenues from the current run rate of $10 billion a year to a whopping $60 billion a year by 2034. This note explores how Salesforce plans to achieve this ambitious goal and what it means for current and prospective Salesforce.com customers.

Is Oracle Finally Poised to Catch up in the Cloud?

Date published:

January 17, 2018

Author

  • Scott Bickley

Oracle has been late to arrive to the “cloud wars” where Amazon.com (AMZN), Microsoft (MSFT), IBM (IBM), and Google (GOOG) have dominated both on the balance sheet and in the headlines. It appears Larry Ellison, co-founder, executive chairman, and CTO of Oracle Corporation, has, at last, “drunk the Cloud Kool-Aid” and has subsequently turned the sole focus of Oracle towards the cloud in recent years. With Oracle’s annual OpenWorld conference now a fading memory, we look at the notable developments coming from Oracle this year. Being late to the game doesn’t necessarily mean one can’t catch up!

Constant Change, Constant Drain: Leadership Volatility and Employee Turnover

Date published:

December 21, 2017

Author

  • Travis Duncan

Dramatic and unpredictable shifts in leadership priorities and expectations can damage employee engagement and thwart productivity. As an IT leader accountable for the success of a portfolio of projects and concerned about your staff’s engagement, there are some PPM best practices you can use to help protect your project teams from the draining impact of an unstable and demanding executive influence.

Puzzle Solving for Hybrid-Cloud, Multi-Cloud, and Containers in a Virtual World

Date published:

December 7, 2017

Author

  • Scott Bickley

With the advent of containers in the emerging technology space and accompanying market excitement, there is much confusion over how to manage applications in legacy virtualized environments. Compound this with the ever-increasing number of converged and hyper-converged offerings, and CIOs may be left scratching their heads. This note contrasts the go-to market strategies of VMware and Nutanix to illustrate two viable, but competing, approaches to the management of application workloads in the future. The key takeaway is that CIOs need to start planning for the long term now or risk defaulting to their incumbent vendors’ aspirations.

Blockchain: Foundational Technology of the Future

Date published:

September 6, 2017

Author

  • Scott Bickley

This research note covers the rising level of interest and investment in the blockchain technology space and the reasons blockchain may surpass “disruption” and actually replace many of the core mechanisms upon which almost all commerce transactions are conducted in the world today. The key takeaway for organizations in the finance sector is that blockchain, while in the nascent phases of the technology adoption lifecycle (TALC), should not be overlooked; it will progress and become a central tenet of the financial industry.

Blockchain Basics

Date published:

September 15, 2017

Author

  • Scott Bickley

This research note provides an explanation of the basic building blocks underpinning blockchain technology. The key takeaway for organizations is to gain insight into the core components and how they interact to provide an evolutionary technology that will lead to a vast number of advanced business solutions.

Amazon.com Embodies Innovation as a Business Model and You Should as Well

Date published:

August 10, 2017

Author

  • Scott Bickley

This Premium Research Note provides an inside view into how Amazon.com drives continuous innovation by leveraging a singular core business model that guides all key decisions related to how the business is run. Innovation is not simply a product of a small subset or “chosen few” within an organization, but instead springs from strong and accurate guiding principles upon which the business is anchored.

Targeted AI Hits the ROI Bullseye for Salesforce

Date published:

July 14, 2017

Author

  • Scott Bickley

The terms artificial intelligence (AI), machine learning, deep learning, and predictive analytics (and others) seem ubiquitous and, in fact, may now be considered table stakes for any mainstream article pertaining to the IT world. Less common are the deep-dive use cases demonstrating that these next generation technologies are worthy of all the marketing hype. In the case of Salesforce.com’s Einstein AI product line, we finally see a business strategy that includes both real-life use-case scenarios in a released product as well as an extensible and scalable platform from which an AI virtuous cycle has the potential to emerge.

Automation Is Coming: This Is How You and Your Organization Can Prepare for It

Date published:

May 19, 2017

Author

  • Jaegi Hong

Automation is seen as the next big transformative technology that may have a global impact on an unprecedented scale. How can you, as an individual and as part of a larger organization, stay competitive and valuable by working with automation technology?

Key Considerations When Renewing Your Microsoft Enterprise Agreement

Date published:

May 19, 2017

Author

  • Aadil Nanji

Given that the cost involved with an EA is significant, organizations need to carefully evaluate their options prior to renewal time so that they make the right decision. This has become increasingly important with cloud subscription solutions that will factor in long-term consequences.

Use Hit-Making Concepts to Increase IT Satisfaction

Date published:

May 11, 2017

Authors

  • Youssef Kamar

  • Viktor Popov

CIOs must engineer IT popularity and satisfaction by leveraging an understanding of psychological concepts in order to create hit products. Otherwise, they risk being sidelined in the executive ranks. Lack of stakeholder satisfaction and the perception that IT “keeps the lights on” are the core drivers that sideline IT executives.

Beware of Free Software Licensing Help From Software Vendors

Date published:

May 19, 2017

Author

  • Aadil Nanji

Software vendors’ offers of licensing help or free SAM engagements may not be what they seem to be. Responding immediately out of fear or haste, without adequate preparation can leave you vulnerable to a large shortfall payment.

Don’t Let IBM’s Licensing Rules Squander Virtualization ROI

Date published:

May 11, 2017

Author

  • Scott Bickley

Organizations that have deployed IBM software in a virtualized infrastructure setting must comply with a variety of complex licensing rules, the most important of which is to run an approved version of the IBM License Metric Tool (ILMT). Audit findings for this single aspect of IBM licensing can account for noncompliance license fees that far exceed the original purchase price of the software, often running in the millions.

3D Print Success in Manufacturing

Date published:

May 9, 2017

Author

  • Viktor Popov

Additive manufacturing (3D printing) can benefit companies that need to produce low-volume batches or reduce the number of components in a part; those use cases continue to grow as the technology is further refined. Recent trends in product personalization demand will see to it that this manufacturing method becomes a staple at many companies.

Indirect Access of SAP Systems May Cost You Millions

Date published:

May 8, 2017

Author

  • Scott Bickley

A recent UK court ruling in favor of SAP v. Diageo, a global drinks company, may broadly define the rules of indirect access of SAP software. Indirect access of SAP software, where the end users of the system are not licensed for SAP access, may result in a finding of non-compliance to the SAP software license agreement resulting in extremely large software license fees for SAP customers.