Benchmarking Report: A Cross-Industry Comparison of IT Stakeholder Satisfaction

Using benchmarks from Info-Tech's CIO Business Vision diagnostic, understand the opportunities and obstacles faced by IT in different industries when it comes to driving...

Cloud Service Provider Partner Program Comparison

In this storyboard, we have compared the partner program of the top three cloud service providers (AWS, Microsoft, Google), helping IT service providers to choose the...

Technology Services/MSP IT Management & Governance Benchmarking Report

Technology Services/MSP IT Management & Governance Benchmarking Report

Technology Services/MSP Remote Monitoring and Management Report

Technology Services/MSP Remote Monitoring and Management Report

Interview: Zendesk and the State of the CCaaS Market

John Aniano, Senior Vice President of Product in CRM applications at Zendesk, sat down with Info-Tech to discuss the current state of the contact center as a service...

Technology Services/MSP Technology Vendor Consolidation Report

Technology Services/MSP Technology Vendor Consolidation Report

DRYiCE: RunBook Automation That Could Possibly Change the World

The growth of AI and workflow automation is crucial to the success of any digital transformation strategy. Learn how DRYiCE's iAutomate can help provide "zero-touch"...

Buying Software? Here's How to Negotiate

In the market for software? Learn why it's important to have multiple vendors at the negotiation table.

UCaaS in 2021: The Top Three Trends

This note highlights the top three trends to watch for in the 2021 UCaaS market.

Technology Services/MSP IT Strategy Initiatives Workbook and Senior Management Presentation Template

Technology Services/MSP IT Strategy Initiatives Workbook and Senior Management Presentation Template
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