Retail Banking

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Generative AI Use Case Library for the Retail Banking Industry This overview of Gen AI use cases in the retail banking industry provides insights into the latest and most impactful Gen AI use cases focused on six sources of value.
AI Use Case Evaluation Tool for Banks Identify your organization’s evaluation criteria and use a scorecard approach to select which AI use cases best match your bank's needs.
AI/ML for Small and Midsize Banks Storyboard A discussion of the internal and external benefits of AI combined with key considerations and a six-step implementation guide.
AI/ML for Small and Midsize Banks This research is meant as an introduction to AI and provides a summary of internal and external AI benefits as well as potential applications for banks. It also addresses...
Core Banking Front End Modernization Approach Selection Tool Assess your current state and formulate a new long-term strategy.
Meet the Technology Demands of Modern Banking Storyboard A discussion of the 4 main approaches to core banking / front-end modernization based on 12 criteria.
Meet the Technology Demands of Modern Banking The retail banking industry is struggling with its core banking systems, especially their digital frontends that drive their customers online and mobile banking...
Build a Retail Banking Business-Aligned IT Strategy The retail banking industry is being influenced and reshaped by many factors. As a result, retail banking is changing rapidly, as is the technology required to compete...
Build a Retail Banking Business-Aligned IT Strategy – Phases 1-4 Align with the business by creating an IT strategy that documents the target state, current state, and a roadmap.
Next-Generation Customer Experience in Retail Banking Customer experience is among the top priorities for the retail banking industry. In fact, customer experience is the top driver of transformation efforts. As competition...

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