Strategy & Operating Model

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Change Control – Freezes & Risk Evaluation Policy The purpose of this policy is to ensure that IT staff recognize that changes to computer systems tend to destabilize those systems.
Data Integration and Virtualization Policy The data integration and virtualization policy will outline the responsibilities for mitigating the risks to personal privacy when integrating, replicating, or virtualizing...
Service Acquisition Planning and Tracking Tool Use this Service Acquisition Planning and Tracking Tool to plan your acquisition activities and track progress.
Effectively Acquire Infrastructure Services – Phase 4: Manage the Contract, Transition, and Vendor This phase of the blueprint, Effectively Acquire Infrastructure Services, will help you review your SLAs and develop a plan to transition the service and manage the vendor.
Vendor Question Organizer Template Use this vendor question organizer template to organize questions your vendors have regarding your RFP and your responses.
Effectively Acquire Infrastructure Services – Phase 3: Manage Vendor Questions and Select the Vendor This phase of the blueprint, Effectively Acquire Infrastructure Services, will help you manage the activities surrounding vendor questions and score your responses to...
Effectively Acquire Infrastructure Services – Phases 1-4 This storyboard provides an end-to-end process to effectively acquire infrastructure services, from developing your requirements to developing the RFP, to managing the...
Vendor Management Template Use this vendor management template to track your communications with the vendor and prepare for regular service reviews.
Effectively Acquire Infrastructure Services – Executive Brief Read this Executive Brief to understand why acquiring infrastructure services should be treated differently than acquiring infrastructure products.
Effectively Acquire Infrastructure Services – Phase 2: Assess Requirements and Build the RFP This phase of the blueprint, Effectively Acquire Infrastructure Services, will help you assess your service requirements and build an RFP.

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