Data is changing the manufacturing industry. Organizations are harnessing data insights to improve operational efficiency, supply chain and logistics, customer intimacy,...
|
|
Application portfolio management (APM) is typically characterized as a subset of application lifecycle management (ALM). However, we see this capability included more...
|
|
The Weather Company, an IBM subsidiary, has announced a new AI-based tool called IBM Weather Signals, designed to help better predict fluctuations in weather and their...
|
|
EmployBridge, America’s largest specialty industrial staffing company, has selected Talkdesk to support its customer service operations.
|
|
This blueprint helps enterprises looking for either business model transformation and/or digital transformation to understand platform strategies and the design of...
|
|
Google has launched several updates for its Contact Center AI product, improving speech recognition accuracy by 40%.
|
|
TechSee has released the world’s first AI-powered visual recognition for contact centers, which identifies and detects problems with a product model via images submitted...
|
|
Cisco has announced its intent to acquire CloudCherry, boosting its contact center portfolio.
|
|
Google continues to be an ally in the war against deepfake deception, releasing a large dataset of video deepfakes that it has produced with the intent of helping...
|
|
Enterprise architects want to collaborate with businesses in real-time to design and create models, but due to geographical constraints, this is not often possible. Many...
|
|