Value & Performance - Videos

Quality IT Communication with Stakeholders is Key to Success

It is essential for all CIOs to maintain quality communication with core business stakeholders in order to build strong relationships and...

Optimize Decision Rights

The responsibility for IT decisions is often misplaced with those most impacted being uninvolved in decisions that they should be making.

Handling Senior Management Expectations

Often, IT makes wrong assumptions about what senior managers expect of the department and how it actually performs against those expectations. As...

Avoiding Project Management Pitfalls

Use our strategies to avoid, detect, and mitigate four critical project management pitfalls to help keep your project on track.

Influence Decision-Makers Through an Intermediary

IT managers often have to influence decision-makers through an intermediary, who acts an advocate for IT's agenda.

IT Cost-Cutting Tactics for Coping with a Down Economy

This is a collection of published Info-Tech research specifically designed to help IT identify areas for IT cost-cutting, along with tactics on...

The Technology Thaw of 2011

Despite continuing economic challenges, IT organizations must continue to innovate. An essential element of innovation is the utilization of new...

IT Steering Committees in Municipal Settings

Municipalities, with their myriad of departments and services, must manage competing goals and objectives for IT. IT is a scarce commodity and...

Webinar: Creating a Holistic IT Dashboard

IT needs a holistic view of how all areas are performing and to create clear alignment to organizational goals. Understand the right rituals...
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