Strategy & Governance

Initiate Your Service Management Program

Derive full value out of service management by running it like a program with defined goals that are tied to business needs and governance that keeps decisions aligned to...
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Service Definitions: Visual Representations

This template will help you understand IT service definitions from a visual perspective.

Cloud Security Specialist

Job description for the Cloud Security Specialist role.

Emerging Technology Analyst

Job description for the Emerging Technology Analyst role.

IT Strategy Executive Summary Template

Use this template to document your high-level IT strategy for presentation to executives.

Service-Based Cost Model Documentation Template

The Service Based Cost Model Documentation Template is designed for documenting the allocation methodology used in the Service-Based Cost Model Tool.

Venture Design and Go-to-Market Strategy

This sample deliverable provides a guide to designing and launching successful tech ventures. It includes a best practice approach to go-to-market strategy and market...

Build a Strategic IT Workforce Plan – Phases 1-3

Build a strategic workforce plan to drive IT engagement and productivity, and limit workforce gaps.

Organizational Design Implementation Project Planning Tool

Use this tool to plan and monitor the portfolio of projects specific to the implementation of your new organization.

Business Modeling Template

Draw initial draft high-level architectural models of baseline and target architectures. Avoid jumping straight to application/technology architectural models. Start with...
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