Strategy & Governance

Webinar: Info-Tech Agenda – Help Us Shape Our Technology Research for 2021

Become an Info-Tech Influencer. Help shape our research by talking with our analysts. Discuss the challenges, insights, and opportunities in these areas.

Business Relationship Manager

The Business Relationship Management function has the mandate to establish a relationship between IT and the business and increase the value realized from IT assets,...

Business Analyst

Job description for the Business Analyst role.

Sample Enterprise Services

Define your services and their categories by using this pool of services.

Adopt Design Thinking in Your Organization

Design thinking is not a new concept. Many organizations have tried it; some have dismissed it as “management fad" or "simple techniques." This research will assist...
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Adopt Design Thinking in Your Organization – Executive Brief

Read our concise Executive Brief to find out why you should adopt design thinking in your organization, review Info-Tech’s methodology, and understand the four ways we...

Adopt Design Thinking in Your Organization – Phases 1-3

Design thinking is not a new concept. Many organizations have tried it; some have dismissed it as a “management fad" or "simple techniques." This research will assist...

Adopt Design Thinking in Your Organization – Phase 1: What Is Design Thinking?

The focus of this phase is on revealing what designers do during the activity of designing, and on building an understanding of the nature of design ability.

Victor Scheinman's Experiment for Design

A case study to illuminate a world-famous designer's approach to solve a problem.

Adopt Design Thinking in Your Organization – Phase 2: How Does an Organization Benefit From Design Thinking?

This phase will illustrate the relevance of design in strategy formulation and in service-design. At the core of this phase are several case studies that illuminate these...
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