Strategy & Governance

ITSM Stakeholder Register Template

Use this tool to identify which stakeholders to engage when working on the service management integration.

Service Management Integration With Agile Practices Assessment Tool

Understand how service management integrates with Agile software development practices and how to solve the most common challenges to work efficiently and deliver...

CIO Priorities 2023

In our Tech Trends 2023 report, we called on CIOs to think of themselves as chess grandmasters. To view strategy as playing both sides of the board, simultaneously...

CIO Priorities 2023 Report

Read the five priorities for CIOs in 2023 and navigate the path to seizing opportunity while also protecting from volatility.

Cybersecurity Service Design Workbook

The Security Service Design Workbook comprises all the tools and templates used as part of our process to design the differentiated service offering and standardize the...

Info-Tech​ Quarterly Research Agenda​ for Q2 2023

This artifact is a comprehensive list of our upcoming Q2 Research Agenda.

Adopt Change Management Practices and Succeed at IT Organizational Redesign Storyboard

This research set is intended to help IT organizations in successfully implementing their new structure.

AI Strategy Presentation Exemplar

Use this template to develop an IT-led, business-aligned AI strategy for your organization.

Observations on OSFI’s "Culture and Behaviour Risk Guideline" (Draft) 2023 from an IT Perspective

Culture, in the common view of IT, is largely outlined in the strategy of the organization, expressed in part by the vision, mission, and objectives and described in...

The Silicon Valley Bank Failure and What to Prepare for Next

The impacts on banking, financial institutions, their customers, and technology.
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