|
The tool will allow you to assign accountabilities and responsibilities to your future-state work units, enabling the definition of roles that are strategically aligned...
|
1
|
|
This tool will provide you with a template to document and track your planned budget, actual expenditures, and variances.
|
1
|
|
This tool will help you identify strengths and weaknesses in components of service management agility: culture, structure, processes, and resources. Use the result from...
|
1
|
|
This tool will help you to assess the maturity level of your open data program using a proven open data maturity framework.
|
1
|
|
Use this tool with phase 1 of the blueprint Design a Customer-Centric Digital Operating Model to identify and prioritize the journeys for your organization.
|
|
|
Use this tool with phase 2 of the blueprint Design a Customer-Centric Digital Operating Model to identify a team structure, advisory council structure, skills required,...
|
1
|
|
This tool helps identify the organization's strengths and weaknesses in culture, governance, skills, and tools with respect to enterprise service management. Use the...
|
1
|
|
This tool will help you identify action items needed to improve your organization's culture, governance skills, and tools with respect to enterprise service management....
|
1
|
|
This tool will help you combine the various activities throughout the blueprint, Develop a Plan to Pilot Enterprise Service Management, to create an action plan for...
|
1
|
|
Use this tool to assess your current overall service management maturity level, as well as percentage of completeness for individual processes.
|
3
|
