People & Leadership

Lead Staff through Change: Employee Change Personas

Staff members resemble four common personas as they transition through a change process. Learn how to manage each persona differently to leverage and mitigate employee...

Stay Interview Guide

Use this guide to help managers conduct conversations with employees to gain insights into their level of engagement, satisfaction with job responsibilities, and intent...

IT Training Business Case Template

Training is essential to improving IT staff's current performance, as well as adding new skills for future promotion opportunities.

Skills Inventory Tool

Use this tool to document and track the core skills, personas, and development opportunities available to each team member.

IT Knowledge Transfer Risk Assessment Tool

The IT Knowledge Transfer Risk Assessment Tool is used to identify the risk profile of knowledge sources and the knowledge they have.

STOP, START, CONTINUE Team Assessment Template

Knowing what the team should stop, start, and continue is a succinct way to glean insights from your early days as a new leader.

Candidate Interview Strategy and Planning Guide

An effective interview process requires a documented strategy and plan that involves all organizational stakeholders. Use this tool to capture essential information for...

Individual Competency Development Plan

Use this template to allow employees to document their development planning priorities, action plans, and progress.

IT Knowledge Transfer Roadmap Presentation Template

The IT Knowledge Transfer Roadmap Presentation Template provides a vehicle used to communicate IT Knowledge Transfer recommendations to stakeholders and gain buy-in.

Role Transition Plan Template

Many role transitions are characterized by low productivity and lost opportunities. As one employee exits a role and the successor takes over, a clear checklist-based...
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